Calum McGonigle

Client Testimonial

"We engaged Calum and his team to review our software systems, practices, and procedures. Our property practice uses a number of different software tools and systems, and while we have well-defined service offerings and documented processes in place, it was valuable to have a fresh set of eyes assess everything. Calum confirmed that many of our existing practices were already best-in-class, and he did so without trying to sell additional services or tools. I appreciated this impartial and transparent approach, especially as some consultants tend to push products unnecessarily. Throughout a series of Teams calls, we walked Calum through the end-to-end client journey and the technology stack we use along the way. He asked thoughtful questions to clarify his understanding and frequently offered small but meaningful suggestions. Between calls, he undertook technical research into potential tools that could assist us with gathering information from clients. The engagement concluded with a comprehensive report outlining areas for improvement along with recommendations for software tools that aligned with our requirements and budget. Overall, the experience was extremely positive. Calum is easy to work with, knowledgeable, and provides genuine value. We would highly recommend him for any software or process consulting work." - Aaron Roberts, Managing Director, MAP Lawyers